UltraBoost support

Common issues with the floating panel, shortcuts, and per-site quirks — plus a direct line to us if you're still stuck.

Troubleshooting

Frequently asked questions

UltraBoost works on standard HTML5 video players. Some sites use custom or DRM-protected players that block extensions; these aren't supported. Reload the page once the extension is installed, and confirm UltraBoost isn't disabled for that site at chrome://extensions.

Still stuck?

Tell us what's happening and we'll dig in. Including the URL of the site where the issue happens and your browser version helps us reproduce it.